Frequently asked questions
Quick answers to the questions we hear most often.
What is Marathon Finlease?
Marathon Finlease is the consumer finance brand of Marathon Finlease Private Limited, an RBI-registered non-deposit-taking NBFC. We finance phones, appliances, electronics and furniture on EMI and lend in our own name.
Who gives me the loan?
Every loan is sanctioned, disbursed and collected by Marathon Finlease Private Limited. Your Key Fact Statement shows the loan amount, interest rate, APR, fees and repayment schedule are shown in your Key Fact Statement before you sign.
What does it cost? What is APR?
You pay interest on a reducing balance, plus a processing fee and 18% GST on that fee. The Annual Percentage Rate (APR) combines all of these into one yearly cost, so you can compare offers fairly. The exact figures are in your Key Fact Statement.
What does "no-cost EMI" mean?
We call an offer no-cost EMI only when a brand or merchant discount fully covers the interest, so the total you repay equals the product price (plus any disclosed GST on fees). We never hide interest inside a processing fee.
Can I cancel after the loan is approved?
Yes. During the cooling-off (look-up) period stated in your Key Fact Statement you can exit the loan by repaying the principal and the proportionate APR, with no penalty.
What if I return the product?
A product return is handled by the merchant under its return policy. If a return is accepted, the merchant refunds us and your loan is closed or adjusted accordingly. Please do not stop EMIs on your own; contact us first.
What happens if I miss an EMI?
Missing an EMI attracts the penal charges listed in your Key Fact Statement and is reported by us to credit bureaus, which can affect your credit score. If you expect difficulty, contact us before the due date.
Do refurbished phones come with a warranty?
Yes. Every refurbished phone financed through Marathon Finlease is graded, quality-checked, IMEI-verified and comes with a written seller warranty of at least 6 months, stated on the invoice.
Which documents do I need?
Usually just your PAN, Aadhaar (for OTP-based e-KYC), a bank account for the repayment mandate, and your mobile number. We may ask for more as per our KYC policy.
Does checking eligibility affect my credit score?
A credit bureau check is made only with your explicit consent. We do not claim that a check has "no impact"; we will tell you which type of check it performs.
Still have a question?
Our support team is happy to help.